Frequestly Asked Questions

Frequestly Asked Questions

What services do you offer?

At Voorhees-Hiland Design, I offer a range of services tailored to meet your business needs, including custom WordPress web design, branding, search engine optimization (SEO), and ongoing website maintenance. I also provide a 3-Day Website Plan for businesses needing a fast, professional site on a tight timeline. Whether you’re looking for a quick turnaround or a fully customized design, I’ll create a website that looks beautiful, functions flawlessly across devices, and reflects your unique brand personality.

How long does a typical web design project take?

I offer flexible timelines based on your needs. For businesses that need a website quickly, my 3-Day Website Plan delivers a fully functional, high-quality website in just three days. For more complex projects, web design typically takes between 2 to 8 weeks, depending on the scope. Whether it’s a small project or a detailed custom design, my goal is to meet your expectations within a timeframe that works for you.

What is your web design process?

I offer two streamlined processes based on your needs: the Custom Web Design Process and the 3-Day Website Process. Here’s how each works:

 

Custom Web Design Process

Perfect for businesses looking for a fully tailored website solution.

  1. Discovery
    We begin with a deep dive into your business goals, audience, and brand identity. I’ll work with you to create a strategic plan for your website.

  2. Wireframing
    I’ll design a wireframe that maps out the structure of your site, focusing on user experience and functionality.

  3. Design
    Once the wireframe is approved, I’ll create a custom design that reflects your brand’s personality and vision, ensuring it resonates with your audience.

  4. Development
    I’ll develop your website on WordPress, ensuring it’s mobile-friendly, fast, and optimized for SEO.

  5. Launch & Ongoing Support
    After thorough testing, we’ll launch your site and provide ongoing support to keep it updated and running smoothly as your business grows.

 

3-Day Website Process

Ideal for businesses that need a professional website on a tight deadline.

  1. Discovery Call
    We start with a consultation where I’ll gather information about your business, goals, and design preferences.

  2. Template Selection
    Based on your needs, we’ll select a style from my personal design library and customize it to match your brand, ensuring a professional look and feel.

  3. Content Integration
    You’ll provide the necessary content (images, text, etc.), and I’ll integrate it into the site, making sure everything looks great and functions properly. I will provide you with the exact layout of the information I need from you, and provide guidance along the way.

  4. Development & Testing
    I’ll complete the site build, ensuring it’s mobile-friendly and SEO-optimized. We’ll also test everything to ensure it’s fully functional.

  5. Launch in 3 Days
    Your website will be live within 3 days! I’ll provide limited post-launch support to ensure everything continues to run smoothly.

Do you offer ongoing support after the website is launched?

Absolutely! I offer design subscription services for businesses that need regular updates, such as restaurants with seasonal menus or businesses running frequent promotions. This keeps your website fresh, secure, and optimized.

For businesses needing occasional updates, I also provide website maintenance on an as-needed basis. 

What is your pricing model?

I offer flexible pricing to fit a variety of budgets, with transparent options so you always know what to expect upfront. My custom WordPress web design services can be paid for through either monthly payment plans or bulk payment options—whichever works best for your business. I’m committed to helping you find the right solution, no matter the size of your budget, and ensuring you get a website that reflects your brand’s personality and goals. For ongoing support, my design subscription acts as a retainer, giving you peace of mind with continuous updates and optimizations.

Why should I choose Voorhees-Hiland Design for my website?

If you’re looking for a website that truly brings your brand to life, Voorhees-Hiland Design is the perfect fit. I specialize in creating personality-forward websites that not only look stunning but also reflect your brand’s unique voice. My process is quick, efficient, and highly collaborative, ensuring you get a website that engages your audience and delivers results. As a small business web designer, I provide a personal touch—focusing on custom, SEO-optimized websites that stand out in today’s crowded digital space. Whether you’re launching a new brand or refreshing an existing one, I’ll work closely with you to craft a site that fits your vision.

How does professional web design help my business grow?

A professionally designed website does more than just look good—it boosts your credibility, enhances user experience, and helps convert visitors into customers. With an SEO-optimized site, your business is more visible to potential customers searching online, helping you reach a larger audience. When done right, web design becomes a powerful tool for growth, transforming your website from a simple online presence into a key driver of business success.

How do you make sure my website is mobile-friendly and SEO optimized?

Every website I design is built with a mobile-first approach, ensuring it looks and functions perfectly on any device, from desktops to smartphones. I also follow SEO best practices—optimizing everything from images and meta tags to site speed and keyword integration. This ensures your site not only looks great and loads quickly, but also ranks higher in search results, making it easier for potential customers to find you.

What steps do you take to make sure websites are accessible?

I follow WCAG accessibility standards to ensure your website is usable by everyone, including individuals with disabilities. This includes implementing features like keyboard-friendly navigation, clear and concise headings, and strong color contrast to improve readability. By making your website accessible, not only are you broadening your audience, but you’re also aligning with SEO best practices, which can improve your ranking in search results.

What platform do you use to build websites?

I primarily build websites using WordPress because it offers both customization and scalability, making it ideal for small businesses. WordPress is easy to manage, highly customizable, and comes with built-in SEO features that help your website perform well in search results. I specialize in creating custom WordPress sites that give you full control over your content and the flexibility to grow as your business evolves. While WordPress is my go-to platform, I’m also experienced in working with other platforms to meet your specific needs.

 

Do I need to provide content and images for the website?

If you have content ready, that’s great! But if not, I can assist with content creation and sourcing high-quality images that align with your brand. Whether you need copywriting services or help finding professional photos, I ensure that every element on your website works cohesively to effectively communicate your brand’s message.

For my 3-day web design plan, we’ll need to have all the copy and images prepared before we begin to ensure we meet the tight deadline and deliver a fully functional site within the three-day window.

Will I be able to update my website after it’s finished?

Absolutely! Once your site is live, you’ll have full ownership and control. I provide WordPress training to help you manage your site’s content and make updates with confidence. If you prefer not to handle updates yourself, I offer a design subscription or ongoing maintenance services to keep your site fresh and up to date.

Do you offer training on how to manage my website?

Yes! I offer personalized training sessions that teach you how to manage and update your WordPress site. Whether it’s adding blog posts, updating content, or making small tweaks, I’ll ensure you feel comfortable navigating and maintaining your new website.

Still Have Questions? Let’s Talk!

Didn’t find the answer you were looking for? Or maybe you’re ready to take the next step and discuss your web design project? Either way, I’m here to help you create a website that fits your vision and goals. Let’s connect and start building something amazing together!